Solution to Windows 10 keep freezing issue

In case your Windows 10 system is freezing randomly, this publication is for you. Windows 10 is far from a perfect system and Microsoft often provides updates and patches to correct newly discovered errors. Updates do not go well with all users and many have complained that Windows 10 does not respond randomly.

It may be difficult to identify a specific cause behind the problem, which makes it difficult to solve problems. Here we present 11 solutions and one of them could solve the problem. The best strategy to follow is to start with Solution One and, if it does not work, try the next solution and so on.

Before anything else

Incompatible hardware or software may be the reason behind the problem of "Windows 10 remains frozen". Try to remember when this problem started.

  • Did it start after installing some hardware?
  • Did it start after installing or updating an application?

If you can remember any changes that have caused this problem, I need to revert the changes and see if the problem is resolved. For example, remove the new hardware or uninstall the application.

Solution one: update the graphics drivers

Many Windows 10 problems are related to the drivers. Driver update can solve several problems related to the device. Microsoft offers regular updates for Windows 10. Driver updates for various devices such as network adapters, video cards, monitors and printers are downloaded and installed automatically through the Windows update.

If you upgraded from Windows 7 or 8 to Windows 10, it's more likely Your computer is still using old graphics drivers. There are two ways to update the graphics driver: manually and automatically. Here we have given steps to both methods

Method One: manually update the driver

Sometimes, the graphics drivers offered through the Windows update may not be the latest drivers. In that case, you should check the device manufacturer's website to obtain the latest driver update. These are the steps to follow.

  • Press the Windows logo key and R simultaneously on your keyboard to invoke the Run command
  • In the Run command window, type devmgmt.msc and click OK
  • In the Device Manager window , navigate to In the Display Adapters category and expand it
  • Right-click on Display Adapter in the list and enter your name
  • Now start an Internet browser and go to the card manufacturer's website View and find driver updates for graphics cars installed on your PC

When downloading graphics drivers, be sure to download the correct graphics drivers. For example, the device manufacturer lists the 32-bit and 64-bit drivers in the device drivers section, although they are listed separately. You should check the Windows operating system architecture and download the correct graphics drivers. that is, 32-bit drivers for 32-bit Windows and 64-bit drivers for the 64-bit operating system.

If you find this method uncomfortable, you can use DriverDownloader, an automatic driver update utility.

Method Two: Update drivers Automatically

Did you know that it is possible to update device drivers automatically in less than 2 minutes?

DriverDownloader is a state-of-the-art driver update software tool. You can trust that you install the latest driver updates in a flash with just one click.

Therefore, you no longer have to frantically search the Internet to find the latest driver software tool or risk downloading an incompatible driver or, even worse, a malicious file disguised as an original application file.

To download DriverDownloader click on the green button below.

Start Download

Save the .exe file to your desktop. Once the download process is completed, and really take a second or two, double-click on the .exe file and start the installation.

After installing DriverDownloader do not forget to register it is because only registered users get automatic updates.

This tool is well supported by a 30-day money back guarantee. So you can register without worrying.

Solution two: delete temporary files

As you use your computer, Windows creates several files for your operation. If you do not have the habit of deleting temporary files, over time a large amount of temporary files will accumulate in your C drive.

These temporary files not only take up a lot of disk space, but also affect the performance of your system . There is a possibility that the windows are freezing due to the large number of temporary files. In general, it is safe to delete everything from the temporary folder. These are the steps to delete temporary files.

  • Hold down the Windows and X logo keys on the keyboard to access the context menu
  • Select the File Explorer from the list
  • In the File Explorer's address bar, type C: Windows temp and press Enter on the keyboard
  • If Windows asks for administrator permission to access the folder, click Continue
  • In the temporary folder, press Ctrl + A on the keyboard to select all the contents of the folder

  • Press Delete button on the keyboard
  • Close all windows
  • Restart your PC

Now use your PC and see if it freezes or not answer back. If you do not notice any difference in PC performance and see that it does not respond often, move on to the next solution.

Solution Three – Check RAM

RAM is one of the important components of your PC. The Windows operating system depends heavily on RAM for good operation.

Windows has a built-in memory verification tool that can diagnose any memory problem and report it to you. If you find any error in RAM, you need to get a new RAM module to do things right.

The Memory Diagnostic tool runs at the start of Windows. This means that you have to close all applications and files and restart your PC to run the memory diagnostic tool. These are the steps to follow.

  • Simultaneously hold down the Windows key and the R button on the keyboard to invoke the Run command box
  • In the Run command box, type mdsched.exe


  • If you want to start the memory verification immediately, select the option one more, select option two
  • If you selected the first one option, the PC will reboot and you will see the Windows memory diagnostic tool in the RAM module checking for actions to detect any failure
  • If you select the second option, the Windows memory diagnostic tool will run next once the computer restarts.
  •  diagnostic tool

    If the memory diagnostic tool finds a fault, it will report an error. If the memory diagnostic tool completes the process without any errors, you can conclude that the RAM modules are in good condition. See the image below for a reference that shows that the memory test has passed successfully.

     approved memory test

    As the physical RAM is not at fault and the problem is still unresolved, it can move towards the next solution.

    Solution four: increase virtual memory

    Windows has two types of memory: the physical RAM that we verified previously and virtual memory, which is also known as a paging file. If Windows does not have enough physical RAM to run programs, it uses virtual memory to compensate.

    There is a possibility that Windows does not have enough memory and that causes Windows to freeze and become irresponsible. While increasing physical RAM is an option, you should buy new RAM modules. Increasing virtual memory is easy and you only need to make changes in some configurations. Here are the steps to follow.

    • Hold down the Windows key and the Pause / Pause key on the keypad to open the Start window of the Control Panel
    • In the left pane, select Advanced System Settings
    • Click the Advanced tab -> Configuration
    • In the Performance Options window, click on the tab Advanced-> Change

     change virtual memory

    • Make sure that the option "Automatically manage size of the paging file for all drives "Not verified

     Automatic management self-management

    • Select the drive where Windows is installed. By default, it is the C drive for the most Windows 10 unless you have dual boot windows.
    • Click Custom Size and enter the initial size and maximum size for virtual memory [196] 59007]  custom size paging

      • Initial size: if you are confused about the correct value for the initial size, you can enter the recommended value
      • Maximum size: varies with a computer and depends mainly the size of the physical RAM installed. Microsoft recommends that the maximum size be between 1.5 and 3 times the physical size of RAM installed. If you have 4GB RAM (4096MB) installed, the maximum recommended size can be 4096 × 1.5 = 6144 MB
      • After having the correct initial and maximum size types for virtual memory, click Set
      • Click OK

      If your Windows 10 system still freezes after trying this solution, try the following solution.

      Solution Five: Diagnose the hard drive in case of problem

      Defective sectors can develop on the hard drives and corrupt data stored in the sectors. In that case, the Windows operating system can not access the data stored in bad sectors, which could be important for its operation. This could make the system irresponsible.

      Windows has a hard drive tool that can diagnose errors and fix problems on the hard drive. Here are the steps to follow.

      • Close all programs and files
      • Go to the desktop and double-click on the icon of this PC

       this computer

      • Alternatively, you can click on Start- > File Explorer -> This PC
      • Right click on the partition of the hard disk you want to verify and select Properties
      • Go to the Tools tab

       verify tools tab

      Windows will start the hard disk diagnostic and report any errors it finds. The system will display a message after successfully completing the hard disk diagnostic

       scanned unit

      If the system displays a message like the previous one, you can conclude that the hard disk is in good condition terms. and not the cause behind the problem of "Windows 10 keeps the freeze." In that case, go to the next solution.

      SFC Scan solution of six executions

      SFC stands for System File Checker. SFC is a command line tool. This means that it does not have a graphical interface to run the tool. The tool is executed through a command. You will need the command prompt with administrator rights to execute the SFC command. These are the steps to follow.

      • Hold down the Windows and R logo keys simultaneously on the keyboard to invoke the command console Run on screen
      • In the Run command box, type cmd
      • . of results and choose Run as administrator
      • In the User Account Control pop-up window, click Yes
      • In the command prompt window, type sfc / scannow and press Enter

       sfc- scannow

      The System File Checker tool will check the integrity of the system files and find the corrupt files. Then it restores the correct versions of the corrupt file. If SFC does not find any problem with the system files, the SFC scan completes without reporting any errors. In that case, you can conclude that the system files are in perfect condition and you need to move on to the next solution.

      Solution seven: disable state C in BIOS

      Nowadays, all companies must produce green products that save electricity. State C in computer terminology refers to inactive states of energy saving. During state C, the processor is inactive and nothing is running on your system.

      If you look at the BIOS, you will see a status option C that can be enabled / disabled. In most motherboard BIOS, the option is disabled by default, although this may not be the case on your computer.

      If the C state in the BIOS is enabled, the motherboard will shut down the processor when the system is idle and could be the irresponsible one of Windows. Since this configuration is causing Windows to freeze, you can continue and disable the C state in BIOS.

      (Note: Not all motherboards consider the power saving function to be C-State, Intel calls the configuration as C-State, while AMD calls it C6 or global state control.) In some BIOS , you may see this configuration with a different name, see the motherboard or the processor documentation for the status setting C)

      • Restart PC
      • Press the F2 key to enter the configuration of the BIOS

       bios f2

      Note: the key to access the BIOS differs from the BIOS manufacturers and appears on the logo screen will see when the PC starts

      • After entering the BIOS settings, go to the Advanced Settings tab
      • Select the CPU configuration with the up and down arrow keys
      • Once the CPU configuration is highlighted, press [19659006] Search for C1E technology and Intel® C-State and use the navigation keys to deactivate these options


      • Save and exit the configuration in the BIOS
      • Restart your computer

      Now check if the Windows 10 freeze problem is still fixed. If the problem persists, move on to the next solution.

      Solution Eight: restore the Winsock catalog

      Winsock is a programming interface that manages the input / output of Internet applications. Sometimes, incorrect Winsock settings can delay the response to the Internet application that can make the operating system irresponsible.

      When restarting the Winsock catalog, the Winsock catalog is reset to the default state or clean state that could resolve the problem. These are the steps to follow.

      • Hold down the Windows key and press X to open the context menu
      • Click on Command Prompt (admin) in the list
      • In the command prompt window, type netsh winsock reset and press Enter on keyboard
      • Wait for command operation to complete
      • Command prompt window Close

      Check if the "Windows 10 remains frozen" problem has been solved. If the problem persists, move on to the next solution.

      Solution Nine: disable power management of the link state

      The power management of the link state is part of the PCI-E specification. It works with active power management (ASPM) to save energy. It is a complex issue. Link State Power Management has two levels: Moderate Energy Saving and Maximum Energy Saving

      • In Moderate Energy Savings, the energy saving is moderate, but the time to recover from the State of Suspension is shorter
      • In Savings maximum energy, the energy saving is greater, but the time to recover from the state of suspension is higher

      If your computer is configured for maximum energy savings, it can cause problems, such as Windows 10 remains frozen. A simple solution to this problem is to disable Link State Power Management. These are the steps to follow.

      • Press the Windows logo key and R together to display the Run command
      • In the Run command box, type powercfg.cpl and click OK
      • In the Power Settings window, click Change the plan settings for your active plan.
      • Select Change advanced power settings
      • Scroll down until you see PCI Express -> Link status Power management
      • Click the option next to Settings and select Off
      • Click Apply and then click OK
      • Close all windows and restart the PC

      Verify if the problem was resolved. If you still find that Windows becomes randomly irresponsible, continue with the next solution.

      Solution Ten: Disable the fast start

      Many users have reported that the quick start of Windows was the cause of the freezing of Windows and the deactivation of the option resulted in solving the problem of "Windows 10 keeps freezing". These are the steps to disable the quick start.

      • Right click on the Start button to open the Win X menu
      • Click on Power Options.
      • In the right panel, click Choose what power buttons do
      • Click Change settings that are not currently available.
      • To disable quick start: uncheck the Enable quick start (recommended) check box,
      • Click Save changes
      • Close all windows
      • Restart your PC

      Solution Eleven – Change the Broadcom network adapter to the Microsoft network adapter

      Note: This solution applies only to users whose computers have Broadcom network adapters.

      Many Windows 10 users were able to resolve "Windows 10 keeps freezing" Problem when switching from Broadcom network adapter to Microsoft network adapter software According to network experts, network adapter driver software Broadcom for your network adapters can cause Windows freeze problems.

      A simple solution to this problem is to use the Microsoft driver software for the network adapter, here are the steps to follow.

      • Click the Start button and type device manager in the Cortana search box
      • Select Device Manager from the list of results
      • In the Device Manager window, go to Network Adapters and expand the category
      • Right click on the Broadcom network adapter and click Properties
      • Go to the controller tab
      • Click on Actua Check driver
      • Click Browse my computer to get driver software.
      • Click Allow me to choose from a list of driver devices on my computer
      • You will see two variants of the driver software for the network adapter, click on the Microsoft variant
      • With the Microsoft driver variant selected, click Next
      • Windows will start the installation of the Microsoft network driver software. Wait for the installation to finish
      • Close all windows and restart your PC

      Check if the problem of "Windows 10 remains frozen" has been solved. Like many users of Windows 10, the problem of freezing Windows 10 would be solved with one of the solutions listed below.

    Source drivers .com

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