The "No internet access but connected" is a common Internet-related error experienced by Windows users. If you are facing a similar problem and are looking for a solution, this publication is for you. Before seeing the solutions, let us understand the error in detail and the possible causes.
What is the error "No Internet access but connected"?
If you receive this error, it means you are connected to the router but you can not access the internet. You can get this error in both scenarios: you are connected wirelessly to the router or have a cable connection between your PC and the router.
When you have this problem, you will see a yellow exclamation point on the Internet connectivity icon in the system tray. When you move the mouse pointer over the network icon, you will see a message that says "No Internet access"
Possible causes of error "No internet access but it is connected"
This error may appear due to many reasons, such as
- The Internet connection is having some problem
- Problem with the router or modem
- Problem related to the network driver
- Incorrect network configuration
Can not ignore the possibility of other causes behind "No internet access but connected" "Error There are two scenarios in this error.
Scenario one: no device has internet connectivity
If none of the devices connected to the router have Internet connectivity, you can conclude that the problem is in the internet connection or network devices.If the problem is related to your Internet connection, you should contact your provider or Internet services, explain the problem and find a solution.
If the problem is related to your network devices: modem and router, you should follow the troubleshooting steps below. .
Solution: Restart the modem and the router
- Disconnect the power cable from the modem and the router.
- Remove all cables from the router and the modem.
- Wait a moment and reconnect the cables. respective slots
- Now connect the modem and router power cord
- Turn on the modem first and wait for a while until the Internet connection is established
- Turn on the router and wait for the connection to stabilize. Internet  Start your computer and see if the Internet connection is restored.
Scenario Two: The computer that only has no Internet connection
If other devices connected to the router or modem have an Internet connection, you can conclude The problem lies with your computer. In that case, you must perform the troubleshooting steps indicated in the solutions below
In this post, we provide six solutions and one of them may work for you. Since we do not know the exact cause of the error "There is no Internet access but it is connected", it is difficult to know which is the right solution for you.
The best strategy to follow is to start with the first solution and if it does not work, go to the next solution and so on. Now, let's look at the solutions.
Troubleshooter network use of the solution
Windows 10 has a built-in network troubleshooting tool that can solve network problems. You must run the Network Troubleshooter and see if it solves the problem. Here are the steps to follow
- Right-click on the network icon in the notification area
- Select Troubleshooting
- Follow the on-screen instructions
- The Network Troubleshooter will try diagnose the problem and fix it  If the network troubleshooter is successful, it will display a message that mentions the problem solved
- If the network troubleshooter fails to solve the problem, it will display a message about the inability to fix it .
- Close the network troubleshooter  Check if your computer is gaining access to the Internet. If the problem is not solved, move on to the next solution.
Solution two: disable and re-enable the network adapter
The cause behind the error "No Internet access but connected" can be simple or temporary. Disabling and re-enabling the network adapter can help. These are the steps to follow.
- Press the Windows logo key and R simultaneously on your keyboard to bring up the Execute command
- In the Run command box, type control and press Enter on the keyboard
- In the Control Panel window , click on Network Sharing Center and Sharing
- In the next window, click Change the adapter configuration that appears in the left side menu
(Note: the problematic network adapter will have an exclamation point yellow)
- Right-click on the problematic network adapter and select Disable
- Wait a moment
- Right click on the problematic network adapter and select Enable
Check your computer and see if Internet access was restored. If the problem persists, continue with the next solution.
Solution 3: Disable IPv6
Not all applications use the IPv6 protocol and should verify if disabling IPv6 resolves the problem. These are the steps to follow.
- Go to the Network and Sharing Center (Follow the steps given in Solution 2)
- Click on Change adapter settings in the left sidebar
- Right click on the problematic network adapter and make Click Properties  In the Properties window, uncheck IPv6 from the list of protocols
- Click OK
- Close all windows
Verify your PC and see if the Internet access problem is resolved If the problem persists, try the next solution.
Solution 4: delete temporary files
- Right-click the Start button and select File Explorer
- In the File Explorer window, type C: Windows temp and press Enter the keyboard
- If you win the dows you are asked for administrator permissions to access the contents of the folder, click Continue
- Temp folder, it will have many files. We have to delete all the files from the temporary folder
- Press Ctrl + A to select all the files in the temporary folder
- Press the Delete button on the keyboard
- Close all windows
Check if the Internet connection is restored. If this solution has not worked for you, go to the next solution.
Solution five: disable the antivirus
There is a possibility that the antivirus software is blocking the Internet connection. A simple solution to this problem is to temporarily disable the antivirus and verify if your computer has Internet access.
If your computer gains access to the Internet after disabling the antivirus software, you can conclude that the antivirus is the cause of "" There is no Internet access but it is connected "error You should contact the antivirus manufacturer, explain the problem and request a solution.
Note: after disabling the antivirus, be careful with the websites you visit or the files that you open.
Another solution is to use other anti-virus software. rd or use the Windows Defender built-in security software that is part of Windows 10. These are the steps to activate Windows Defender.
Before activating Windows Defender, you must uninstall the antivirus you are currently using. After you have removed the antivirus software, restart the computer and then activate Windows Defender on your Windows 10 system. These are the steps to follow.
- Click on Start
- Click under Configuration (gear icon)
- Click Update and Security
- Click Windows Defender
- Scroll down until you see Windows Defender Offline
- Click Scan Offline Button
If the computer still does not have Internet access after disabling the antivirus, you can conclude that the antivirus is not causing the error "There is no Internet access but it is connected". In that case, enable the antivirus before moving on to the next solution.
Solution Six. Update network driver
Microsoft provides regular updates and patches for Windows 10. There is a chance that Windows will need the latest network driver to establish Internet connectivity. . In that case, a simple solution is to update the network drivers. There are two ways to update the network driver: manually and automatically. Here we have given steps to both methods
Method One: manually update the driver
- Hold down the keys with the Windows logo and R on your keyboard so that the Execute command appears
- In the Run command window, type devmgmt.msc and press Enter on the keyboard
- In the Device Manager window, navigate to the Network Adapters category and expand it
- Right-click on the network card in the list and write down its name
Note: since your computer does not have Internet connectivity; You must perform the step below on a computer that has Internet connectivity. After downloading the network driver, copy the driver configuration file to your computer and then perform the steps listed below.
- Now start an Internet browser and go to the manufacturer's website for the network card and look for driver updates for the network card installed on your PC
When downloading a driver update, make sure Download the correct network drivers file. Find out what version of Windows 10 your computer is running: 32-bit operating system or 64-bit operating system. Here are the steps to follow
- Click on Start-> Settings
- Click System-> About
- Note the system type information
If your computer is running the Windows 10 operating system 32-bit, you need to download a network driver file destined for 32-bit Windows. Similarly, you must download the correct network driver file for Windows 10 62-bit.
- Download the correct network driver to your computer
- Re-open the Device Manager window and go to the Network Adapters category
- Expand the category and right-click on the network card and click Uninstall
- Wait for the uninstallation process to complete
- Close Device Manager
- Now navigate to the drive / folder where you downloaded the network driver file
- If the file is in zip format, you need to decompress the content. After unzipping the contents, double-click the driver configuration file to start the installation
- If the file is in exe format, double-click the configuration file to start the installation
- Follow the instructions in screen to install the latest version. network drivers.
- Wait for the process to complete and then restart your computer
Method two: use DriverDownloader to update the network driver automatically
The fastest and easiest way to update the network driver is to use a tool to driver update. . While these applications are available once per dozen, not all are equally good.
If you do not want problems when updating device drivers automatically, you should try DriverDownlaoder .
This tool allows you to update your drivers with a few clicks. This software application is not only easy to use, it is also very easy to download, install and register.
Click on the green button below to download DriverDownloader .
Start the download
Download the executable file, find its location and double click to start the installation process.
After installing the software, simply register it to enjoy automatic driver updates. It comes with a 30-day money back guarantee, so you can use it for a few weeks to see if it offers you value. Registered users also enjoy access to the customer support team.
Once you start using DriverDownloader you will no longer experience problems or errors related to the driver.
Network reset solution
Error The network configuration could be the cause of the "No internet access but connected" error. Resetting the network would set the network configuration to "default" that could solve the problem. These are the steps you must follow.
- Click on Start -> Settings
- Click on Network and Internet
Windows will reestablish the network and reboot the computer. After restarting the computer, check if the problem of Internet access is resolved. If you still can not browse the Internet, go to the next solution.
Solution Eight: Change DNS
If the DNS server of your ISP has problems, it may cause the error "There is no Internet access, but it is connected". You can solve this problem by using high-speed DNS servers. Here are the steps to change the DNS on your Windows 10 PC.
- Press the Windows logo key and R at the same time on your keyboard to bring up the Run command
- In the Run command box, type control and press Enter on the keyboard  In the Control Panel window, click Network and Sharing Center
- In the Network Sharing Center, click Change adapter settings
- Right-click on the problematic Internet connection you are using and select Properties
- Click Internet Protocol version 4 (TCP / IPv4)
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- Click Properties
- In the Internet Protocol Version 4 properties window, click the Use the following DNS server addresses option. 19659011]
- Type 184.108.40.206 in Preferred DNS Server
- Type 220.127.116.11 in Alternative DNS Server
- Click OK
- Close all Windows
] Check if your computer is gaining access to the Internet. If the problem persists, move on to the next solution.
Solution Nine: reset the IP address
The configuration of the IP address plays an important role in accessing the Internet. There is a possibility that the configuration of the IP address of your Windows PC may not be correct, as it is causing the error "There is no Internet access but it is connected". Resetting the IP address will override any incorrect configuration of the IP address. These are the steps to follow.
The IP address is reset in Windows through a series of network commands that are executed through the command prompt window. You must run a command prompt window with administrator rights to execute these commands. Now let's see the steps.
- Click the Start button and type the command prompt in the Cortana search
- Right click on the first result of the list and select Run as administrator
- in the control window of the user account, click Yes.
- You will see a command prompt window started with administrator rights.
(Note: You will write a series of network commands one after another in the command prompt window Press Enter on the keyboard to execute the command Wait for the command operation to complete before writing the command next command on the line)
- Type ipconfig / flushdns and press Enter
- Type nbtstat -R and press Enter.
- Type nbtstat -RR and press Enter
- Type netsh winsock reset and press Enter
- Close command prompt window and restart computer  After restart the computer, check if the problem of Internet access was solved.In most cases, the Error "No Internet access, but connected" would be solved with one of the solutions offered in this publication.
Source drivers .com